Presentation delivered at Open Innovations 2017 – how airline loyalty programs can be at the forefront of the transformation curve.

Presentation delivered at the 2017 Passenger Loyalty China Summit: China is set to become the world’s largest airline loyalty market.

Presentation delivered at the Mega Event 2017. What is the future for the FFP spin-off model, and how can airlines design the optimal structure for the FFP.

Presentation delivered at the Mega Event 2018. How advances in Revenue Management will alter the future landscape for loyalty programs